Commonly Asked Questions
The Info You’re After
What do I do after getting a plant?
One of the first things that you should do once getting your new plant baby, should be to inspect if for pests, dead or dying leaves, and to assess the wetness of its soil. Depending on the plant, a good plant shower may be in order. You should wait about a month to 3 months to repot your plant. Keep in mind, plants tend to like to feel more root bound then not.
Do you deliver?
Yes! We deliver!
When checking out, mark the order as shipping, but add in the message that you are getting delivery and add your address.
We deliver to the east and north east bay area (including Pleasanton, Livermore, Dublin, San Ramon, Danville, Alamo, Walnut Creek, Concord, Berkley, Richmond, Oakland, Alameda, San Leandro, Castro Valley, Hayward, Fremont, Union City)
What is your return policy?
Within 72 hours of purchase, if there is an issue with the plant, please contact us. We will first try to assess the problem and see if there is any troubleshooting that can be done. If that is not possible, an issue can be refunded for severe damage, fungal or pest issues. Store credit may also be granted.